FAQ
Questions, answered by a pharmacist.
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Shopping & discounts
How do I order?
Tap any product on my Shop page. It opens in my Fullscript store, where you create an account at no cost and check out. Orders ship straight to you.
How much do I save?
You save 10% on every order and 20% on your first order. Set up auto-refill and you save 15% on those orders. Discounts are applied automatically at checkout.
How does shipping work?
Fullscript ships anywhere in Canada from certified facilities, at no charge on orders over $150.
Can I set up auto-refill?
Yes. Many products offer auto-refill, so you never run out, and you save 15% on those orders instead of 10%.
Do you earn anything from my purchase?
Yes, I earn a commission on orders through my store. It never changes what I recommend, and I’ll always tell you if you don’t need something.
Supplements & safety
Are these supplements safe with my medications?
Many are, but some aren’t. Message me with what you take and I’ll let you know before you order.
Does my medication lower any nutrients?
It might. Statins, metformin, acid reducers and birth control pills are common examples. Ask me, or book a consultation for a full review.
What makes your recommended supplements different?
I choose science-backed products from practitioner brands, with attention to quality, absorption and the dose that’s been studied.
Are these supplements vegan or allergen-free?
Many are vegan, gluten-free or allergen-friendly. Check each product’s label in the store, or message me and I’ll help you find a suitable option.
How long until I notice a difference?
It depends on the person and the supplement. Some, like electrolytes, act quickly; others take weeks of consistent use.
The Essential Seven
What are the Essential Seven?
A protocol of seven everyday basics: a mineral complex, vitamin D3, greens, a probiotic, omega-3 fish oil, electrolytes and magnesium, each with my dosing instructions.
Can I take all seven together?
They’re designed to work together as a daily routine. If you have health conditions or take medications, check with me first.
Do I need all seven?
Not necessarily. They cover the most common gaps, but you can start with the ones that suit you. Ask me if you’re unsure.
Consultations & contact
Do I need a consultation before ordering?
No. Anyone can shop my picks. A consultation is for a personal plan or a full medication review.
What does a consultation cost?
$50 plus GST ($52.50 in total) for 30 minutes, by video or phone, for anyone in Alberta. You pay when you book.
How can I reach you?
Message or call me on WhatsApp at (403) 598-4920, or ask the assistant on this website for quick answers.
Talk to me
Have a question? Just ask.
Message me the way you'd text a friend who happens to be a pharmacist.
